Burst Pipe: First Minutes on an Endeavour Hills Slope

Shut the water off first

Go to the meter at the front boundary, lift the lid and turn the tap clockwise until the flow stops. On a sloping frontage the meter may sit on the high side of the drive, beside a low wall, or under a shrub just inside the fence. If the handle is seized or the pit is flooded, do not force it; call 03 8658 7175 and keep people away from the leak.

Once the water is off, the spray will slow. That protects floors, ceilings and the downhill neighbour.

The wet patch may not be the burst

Water from a split service runs downhill through fill and can show up against a sleeper wall or in a low garden bed. Do not start digging at the wettest grass. Move belongings off wet floors, trip nearby power if water is close to outlets and you know how, and take a photo of the wet area and the meter for the plumber.

Then call

Ring 03 8658 7175. We locate the line, open a short trench where the pipe actually failed, and quote a fixed price for the repair or a new run before any large excavation starts. If the burst is on the authority side of the meter, we will tell you and help you get the right people involved.

Endeavour Hills pipes at a glance

Endeavour Hills was built through the 1970s and 1980s on rising ground between Dandenong and the Lysterfield hills, postcode 3802, in the City of Casey. A lot of the original brick veneer is still on the block it was built on, often with a steep drive, a sleeper or concrete retaining wall and a stormwater pit at the low corner. Water services may be copper, with patches of later poly, and many sewers are still earthenware with tree roots from street and backyard plantings. Hot water is often a gas storage unit squeezed onto a narrow side path, which is why a replacement sometimes has to come down the front steps.

We use cameras, locators, pressure tests and acoustic leak detection so we can see the pipework before anyone cuts a wall or opens a trench on a slope.

Related services

• Emergency plumbing
• Blocked drains
• Hot water
• Gas fitting
• Hot water replacement
• Heat pumps
• Leaking taps
• Burst pipes
• Toilets
• Leak detection
• Pipe relining
• Stormwater
• Roof and gutters
• Bathrooms
• Commercial plumbing
• Backflow and maintenance

More guides

• Stormwater on sloping blocks
• Retaining walls and ag drains
• Ageing hot water in 1970s homes
• Tree roots in hillside sewers
• Choosing a plumber
• No hot water checklist
• Burst pipe, first minutes
• Leaking tap, when to call
• Gas heater safety
• Finding your meter on a slope
• Water pressure on the hills
• Hot water for split-level homes